Frequently Asked Questions
How do I know if I have SUI?
If you are experiencing one or more of the following symptoms, talk with a specialist about your condition:
- You have involuntary urine loss when you laugh, sneeze, or exercise
- You wear a pad to absorb urine leaks
- Your incontinence affects your activities and/or your quality of life
What are the different treatment options for SUI?
- Pelvic muscle exercises
Pelvic muscle exercises (also known as Kegel exercises) work on strengthening the muscles that control urine flow. When done correctly and consistently (generally three times a day for several months), the exercises can help control mild SUI. - Urethral inserts
A urethral insert is used to prevent urine leakage without surgery or drugs. Currently, FemSoft is the only urethral insert for sale in the U.S. When the user needs to urinate, she removes and disposes of the insert, and if desired, inserts another. Depending on how often you use the product, it can take a couple of days to two weeks to feel confident using FemSoft on your own. - Pessary devices
A pessary is a stiff ring that is inserted into the vagina each day and removed daily for cleaning. The pessary may benefit women whose SUI is caused by a dropped bladder or uterus. - Medication
As with other drugs, the risks of SUI-related medications include negative side effects and drug interactions. However, there are currently no medications indicated for the management or treatment of SUI. - Surgery
Surgery should be considered as a last resort when all other methods have failed. The risks of surgery for SUI include infection, increased urgency or urine retention, and lack of effectiveness.
How do I know if I can use FemSoft?
A clinician trained in the management of incontinence will help determine if FemSoft is right for you, but the product has been proven effective for women with the following:
- Mild to severe SUI
- Weak pelvic floor muscles
- Weak muscles around the urethra
- Unsuccessful incontinence surgery or other SUI treatments
- Combination of stress and urge incontinence
- Single, multiple, or no childbirths
- Pre- and post-menopausal
- All ages
How can I get FemSoft?
FemSoft is available by prescription and requires an evaluation by a trained healthcare provider. To learn more, call 1-800-336-7638 or complete and submit the request information form. Our FemSoft professionals can help you find a medical specialist in your area who can determine if FemSoft is right for you.
Once you obtain a prescription, FemSoft is ordered through mail-order supply and shipped discretely to your home.
FemSoft has coverage by Medicare and a growing number of insurance companies. Be sure to check with your insurance provider for details on their reimbursement policy.
Once you obtain a prescription, FemSoft is ordered through mail-order supply and shipped discretely to your home.
FemSoft has coverage by Medicare and a growing number of insurance companies. Be sure to check with your insurance provider for details on their reimbursement policy.
Why do I need to have an evaluation by a clinician?
A trained specialist needs to evaluate you first to ensure that FemSoft is right for you. If it is, your clinician will fit you with the correct size of insert that is best for your body, and show you how to insert it yourself.
When should I use FemSoft?
Some women choose to use multiple inserts throughout the day, whether they are at work or doing chores around the home; others only use FemSoft for select activities, such as gardening, jogging, horseback riding, or bowling. FemSoft is removed when you need to void. If additional protection is desired, simply place a new insert. Remove FemSoft before going to sleep at night.
Are there risks or side effects from using FemSoft?
No serious health risks or side effects have been reported. The most common problem reported in the five-year clinical study was urinary tract infection or bacteria in the urine. Occasionally, new users experience a small amount of spotting or blood in the urine caused by irritation while they are learning to use FemSoft. Other potential problems may include: urinary frequency, pain or burning during urination, inability to retain the insert, or movement of the insert into the bladder. These and other potential side effects are listed in the product labeling and should be discussed with your clinician.
For more, view the Safety Information page.
For more, view the Safety Information page.
FemSoft users respond to FAQs
What if I'm afraid to try FemSoft?
- Do not be afraid! FemSoft is easy, comfortable, and reliable! Don't be miserable be safe with FemSoft!
- Start using them as soon as possible – they will give you your freedom back.
- Nothing is more fearful than wetting yourself. Try them with a positive attitude and get the right size. I feel this is worth a try before having surgery for stress incontinence.
- What's to be afraid of – I jumped at the chance they would work for me.
- Have no fear – they are very comfortable. I don't know I'm wearing one.
- Don't be fearful. Be patient.
How long does it take to become comfortable using FemSoft?
89% of survey respondents reported feeling comfortable within the first week.
- Be certain to have your doctor fit the correct size for you and demonstrate the proper insertion. After the first few times, it gets easier to use.
- Once you get over the idea of inserting FemSoft and get comfortable with it, it becomes quite easy to use.
- Because of minor surgery to my urethra I had to use a size larger insert, but the larger size is easy to use.
- It takes a little practice but it's worthwhile.
- Once you learn how to use it, it is easy to use and the benefits are great.
What training tips do you recommend?
- Use the compact mirror [included with the User's Guide].
- Be sure you have the FemSoft all the way in for a perfect fit. Don't hesitate to feel if it's correct.
- Relax [and use] slow-n-steady pressure to insert.
- If you are having trouble finding the insertion spot, use a mirror and find it visually.
- If you leak using one size, try the next size up.
What activities have you resumed since using FemSoft?
- Air travel was out of the question, but now I travel at least twice per year.
- I can now run without leaking.
- Ride a bike without worry.
- I have been able to walk and shop without fear of getting wet.
- Though I never gave up any activity, it has been great to go forth with FemSoft assurance.
- Now I dare to leave my home and go traveling.
How has FemSoft changed your life?
92% of survey respondents reported experiencing an improved quality of life since using FemSoft.
- They allow me to travel without fearing a leak.
- Aerobic classes are so much more enjoyable now. I have confidence when using FemSoft.
- Enjoy walking and long dinners at the table.
- With FemSoft, I go and do what I want when I want.
- More confidence to go out in public, walking, much fewer bathroom stops.
For information on obtaining FemSoft, call 1-800-336-7638 or complete the request information form.

